Returns & Exchanges
At Armaf, we want you to be completely satisfied with your fragrance purchase; if you are not, you may return unopened and unused products within 30 days of delivery for a full refund. Please note that for hygiene and safety reasons, we cannot accept returns on items that have been opened or sprayed.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Pack Securely
Place the original, unopened fragrance bottle back into its original packaging and secure it in a sturdy shipping box to prevent damage during transit.
- 3.Ship the Item
Affix the provided return label or use a trackable shipping service to send the package back to our designated fulfillment center.
- 4.Processing & Refund
Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 5-7 business days.